FAQ's

When will I receive my order?

Orders will be shipped out within 24 hours of purchase from our base in the UK via Royal Mail, DPD or UPS. Orders shall be received within 3-5 working days within the UK and international shipping 5-10 working days.

Is it safe to use your credit card online?

Yes, we use secure online payment systems. All major cards and payment services accepted, Paypal, Google Pay, American Express, Visa and MasterCard. 

Can I exchange or get a refund for my order?

Returns are accepted if the item we sent out is faulty, damaged, the wrong size or if we made a mistake and sent the wrong item. Send it back to us, and we will offer a replacement or refund on the goods' purchase. The shipping label does have a return address on it.

Are the items sold authentic?

All the items sold online are authentic and comes in the packaging and labelling from our trusted distributor. We are a registered company under the name of Focus Man Fashion LTD Company number 12303498

Anymore more questions, please do email store@focusman.co.uk or message us on our social media platforms Instagram and Twitter