FAQ's

When will I receive my order?

Orders will be shipped out within 1-2 days of purchase from our base in the UK via Royal Mail, DPD, DHL or UPS. Orders shall be received within 3-5 working days within the UK, international shipping 5-10 working days. Some orders may take longer than usual to arrive, contact store@focusman.co.uk if your order hasn't arrived after the expected receiving date.

Is it safe to use your credit card online?

Yes, we use secure online payment systems. All major cards and payment services accepted, Paypal, Google Pay, American Express, Visa and MasterCard. 

Can I exchange or get a refund for my order?

Returns are accepted if the item we sent out is faulty, damaged, the wrong size or if we made a mistake and sent the wrong item. Send it back to us, and we will offer a replacement or refund on the goods purchased. Simply follow the refund procedure in the footer bottom and we will email you a return label.

Are the items sold authentic?

All the items sold online are authentic and comes in the packaging and labelling from our trusted distributor. We are a registered company under the name of Focus Man Fashion LTD Company number 12303498

Stone Island and C.P. Company 

Focus Man Fashion as an independent retailer have to remove the certilogo labels to protect our company and suppliers who supply us authentic Stone Island and C.P. Company pieces, this is because Stone Island and C.P. Company distributors in the UK control the distribution of the brand and it’s price point. Due to this reason we are able to give you some Stone Island and C.P. Company pieces at below the recommended retail price. 

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Anymore more questions, please do email store@focusman.co.uk or message us on our social media platform Instagram